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Shipping & Delivery Policy

Last Updated: March 09, 2025

Thank you for choosing Yoga Enigma (https://yogaenigma.com). This Shipping & Delivery Policy outlines how we deliver our products to you and what to expect after purchase.

Table of Contents

  • 1. Digital Product Delivery
  • 2. Delivery Timeframes
  • 3. Access Instructions
  • 4. Physical Products
  • 5. Delivery Issues
  • 6. Contact Us

1. Digital Product Delivery

Instant Digital Delivery

All our products are delivered digitally - no physical shipping required!

Our digital products include:

  • Audiobooks: Delivered via download links or streaming access
  • eBooks: Available for immediate download in PDF/EPUB format
  • Podcasts: Instant streaming access upon subscription
  • Digital Content: Accessible through your account dashboard

How It Works

After your payment is successfully processed:

  • You'll receive instant access to your purchase
  • Download links are sent to your email
  • Products appear in your account dashboard
  • No waiting for physical shipment!

2. Delivery Timeframes

Immediate Access

  • Processing Time: Instant (once payment clears)
  • Delivery Time: Immediate digital access
  • Email Confirmation: Within 5-10 minutes
  • Account Access: Instant

What Happens After Purchase

  1. Payment Confirmation: Payment gateway processes your transaction
  2. Order Processing: Our system generates your access credentials
  3. Email Sent: Confirmation email with download links
  4. Account Updated: Products added to your library
  5. Ready to Enjoy: Start reading/listening immediately!

3. Access Instructions

After purchase, you can access your digital products through:

Method 1: Email Link

  • Check the email address you used during purchase
  • Look for an email from Yoga Enigma
  • Click the download or access link
  • Enjoy your content!

Method 2: Account Dashboard

  • Log in to your account at yogaenigma.com
  • Navigate to "My Library" or "My Purchases"
  • Find your product and click to access
  • Download or stream directly

Didn't Receive Your Email?

If you haven't received your confirmation email within 10 minutes:

  • Check your spam/junk folder
  • Verify the email address you used
  • Add our email to your safe sender list
  • Contact us if still not received

4. Physical Products

Current Status

Currently, Yoga Enigma specializes in digital products only. We do not ship physical goods at this time.

Future Plans

If we introduce physical products in the future (such as yoga merchandise, books, or equipment), this policy will be updated with:

  • Shipping carriers and methods
  • Delivery timeframes by region
  • Shipping costs and free shipping thresholds
  • Tracking information
  • International shipping options

5. Delivery Issues & Troubleshooting

If you experience any issues accessing your digital purchase, we're here to help!

Common Issues & Solutions

  • Download Not Starting: Try a different browser or clear your cache
  • Broken Links: Contact us immediately for a fresh link
  • File Won't Open: Ensure you have the correct reader app installed
  • Login Issues: Reset your password or contact support
  • Missing Purchase: Check your account library or email

Get Help Within 7 Days

If you're unable to access your purchase, please contact us within 7 days at ajaysingh1441@yogaenigma.com with:

  • Your order number
  • Description of the issue
  • Screenshots (if applicable)
  • Device/browser information

We'll resolve the issue promptly and ensure you get access to your content.

6. Policy Updates

We may update this Shipping & Delivery Policy as our offerings evolve. Any changes will be reflected on this page with an updated date.

Need Assistance?

Our support team is ready to help with any delivery or access questions.

Contact Support

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